||FillQuick Customer Support|
Currently, FillQuick relies on Authorize.Net's recurring billing system. The problem is that not everybody wants to use Authorize.Net. Also, Authorize.Net does not notify FillQuick when the subscription is canceled for any reason. If FillQuick implements its own recurring billing system, this will make it possible to add advanced recurring billing functionality. Like showing the list of customers who are behind on their monthly payments. And security companies will be able to easily switch between payment gateways without having to worry about moving their recurring billing subscription to the new payment gateway.
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We would really like this option!
This would be an Amazing feature for us. I am currently spread out through three different biling systems because Authorize closed our account without warning us and refuses to reopen it.
Will this new setup also include the option to take payment through a customer bank account or just credit card?
FillQuick Customer Support
Hello John! I believe that Authorize.Net notifies the merchant directly via email when a payment fails. So I suggest monitoring these email notifications. They are more reliable than the notifications that they end to FillQuick about other payments.
Failed payment notification and the ability to list customers with late payments are the main reasons we want FillQuick to stop relying on Authorize.Net for recurring billing and have its own recurring billing system.
I agree, the fact that we get no notification when a customer's monthly payment gets declined makes it extremely difficult to keep up with a portfolio of in-house accounts and making sure everyone is current on payments.
Authorize.net no longer syncs with Quickbooks either
We like the authorize.net integration, however email or text notifications of failed, suspended or canceled transactions would be great.
The ability to run a past due report on authorize.net clients, as well as or separately your cash/check/etc.